Outlook 2010: Synchronization logs in Unread Messages folder

If you use CRM in Outlook 2010, you may see messages like this show up in your “Unread Messages” folder:

First, don’t be alarmed—this is not an error—this is a change in how Outlook 2010 handles logging. However, if you are the kind of user that likes to manage e-mails in the unread messages folder, all of these synchronization log messages can get annoying. Here is how you can filter them out of the Unread Messages folder:

1. In Outlook, select the Unread Messages folder
2. Click the View tab on the ribbon
3. Click “View Settings”

4. Click Filter, then Advanced
5. Click Field and select Frequently-used fields and select “Subject.” Select “Doesn’t Contain” for Condition and enter “Synchronization Log:” for Value.
6. Click “Add to List” then “OK.”

Now your Unread Messages folder will no longer display synchronization logs.



Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s